- Upon receipt of payment, your order is taken into account and put in preparation. Subsequently, your package is prepared, it is then deposited at La Poste with the other parcels prepared the same day. For orders sent by Colissimo, a number of the parcel will be given to you by email so that you can follow your parcel in real time.
- Our partner carrier COLIPOSTE then takes over and takes care of the delivery to you. We send you your parcel number. If you are not at home on the day of delivery, you have 10 days to go to your nearest post office to pick up your package.
- In some products, such as heavy goods (weighing more than 3kg), we will be forced to send your order via the carrier Mondial Relay, Happy Post or other carriers, forcing you to move to a Relay point. Know that we make sure to take the point Relay, the closest to you. As for the method of Colissimo, a number of the package will be assigned by mail so that you can track your package in real time.
Our shippers allow a sending out of France at less cost like the United Kingdom, Spain or other countries of Europe.