Do you send your parcels out of France ?
Yes, we send out of France and it cheaply for some European countries with the shipping system Mondial Relay or Happy Post. If you know of a cheap expetition system, do not hesitate to let us know.
What solution to finalize my orders?
The site Rikaans offers two payment solutions, first of all Paypal which took its titles of nobility with eBay.com. You can also finalize your orders via the payment solution Stripe, simple and secure, for your credit card payments. You can also pay by check by asking me via mail or phone.
Who can I contact if I have questions?
If you have a question or need additional information, you can send us a message in our inbox firstname.lastname@example.org or call us via the phone number at the top of the shop.
How can I track my order?
Once your order has been sent, we will send you a message containing the tracking number of your package. You will also receive a message stating that your package has been sent by mail. You can then follow it by visiting the La Poste website.
Once your order has been validated, you can not modify or cancel it. However, you can send us a message on the mail email@example.com or via the phone number at the top of the shop and we will arrange to cancel your order, if it has not been sent. If this is not the case, send us the object and the refund will be done after receipt without any request for a reason.
How to return a product?
All products are described as precisely as possible. Make sure to look at the different details, especially at the size, before placing an order. Nevertheless, if the product does not suit you, you can simply send us a message to firstname.lastname@example.org and we will arrange that with you!
How can I change the delivery address?
By default, the delivery address is that of the person who invoices the order. However, it is possible to separate the billing address from the delivery address. When you check your order, the default shipping address is displayed and you can change it if necessary.
What is the principle of training on boxing?
Digital training is a video module sent by email. The videos are then viewable directly on your computer through a web host. Then, it is possible for you to download your videos, to keep them on you.